Frequently Asked Questions

Monday to Friday 9am to 6pm, Saturday 9am to 4pm, and Sunday and public holidays 10am to 2pm.

Book-ins, sales and advice happen in our store, and repairs are done in our repair lab in the same building, right next to the store.

We specialise in Apple devices (iPhone, iPad, MacBook and iMac) and Samsung phones and tablets. We also repair Huawei and Nokia phones, Windows laptops and wireless audio. See our iPhone repairs and Samsung repairs pages for prices.

A typical screen or battery replacement takes 60 to 120 minutes, sometimes less. For complex repairs and diagnostics, we usually get back to you within 24 to 48 hours.

It depends on the device and the repair. See our iPhone repair prices and Samsung repair prices, or WhatsApp us your model for a quote. The final price is always confirmed before we start.

Yes, on selected repairs. Our iPhone price list shows a lower Book online price when you book through our website before you come in.

Straightforward repairs such as screen or battery replacements don’t usually need a paid assessment. For liquid damage and other complex faults, a R495 assessment fee applies.

When your phone struggles to hold a charge, shuts down early or slows down. All batteries lose capacity over time, and we recommend replacing yours once battery health drops to about 80% or lower.

We’re an out-of-warranty repair centre, so contact your service provider or the manufacturer first. If the device has liquid or physical damage, you’re welcome to bring it in for an assessment.

We mostly use AAA-grade generic screens, batteries and other parts, backed by up to a 6-month warranty. If we can source original Apple parts for your repair, we’ll let you know. For Samsung and Huawei, we offer both original and AAA generic parts.

Repairs come with up to a 6-month warranty on qualifying parts and workmanship. It covers faults with the replacement part or our work, not new accidental or liquid damage. Pre-owned devices come with a 3-month in-store warranty.

Yes. We repair and support phones and laptops for SMEs and corporate teams, and we’re an accredited out-of-warranty repairer to a large Western Cape public enterprise. We also do insurance assessments and repairs. Get in touch to talk to our account manager.

Yes. Browse our pre-owned iPhones and MacBooks, or bring in a device you no longer use for an offer. In store we stock screen protectors, cables, fast chargers, power banks, wireless headsets and more.

Yes, for homes and businesses on the Atlantic Seaboard. Call or WhatsApp us and we’ll arrange the rest.

You can pay by EFT, card or cash.