Do you have any Questions?
Visit us in-store for your latest Device Purchase, Accessories, Device Protection and Express Repair needs.
We are conveniently situated on Level A ,one level up from Spar near Sorbet Man (should you need some pampering whilst we repairing your device ).
During Winter (June to August) we open Monday to Friday 9am to 5pm and Saturdays 9am to 4pm .For the rest of the year we open Monday to Friday 9am to 6pm and Saturdays 9am to 4pm .
No , the magic takes place in our fully compliant Repair Lab situated in the same building adjacent to our store . Book-ins ,sales and customer experience take place in-store .
Our speciality is Apple devices (iPhones , iPads , MacBook’s & iMacs) , Samsung mobile phones and Tablets , Huawei Nokia ,Windows Laptops and Wireless Audio .
We know you a busy body or a super-hero saving the planet from extra-terrestrial domination ,so a typical LCD or battery replacement takes between 60-120 mins ,sometimes even less ! For any complex repair and diagnosis we normally revert within 24-48 hours.
Android and/or iPhone battery replacements are a good idea when you are running into performance difficulties, such as if the battery is struggling holding charge. This can indicate either a faulty component or, more commonly, degradation, as all cell phone batteries lose charge capacity as the months and years go on. We recommend waiting until either your device hits 80 percent battery health or lower.
We are an Out-of-Warranty Repair Centre so the suggestion would be to contact your Service Provider or Device Manufacturer directly, unless the device has been exposed to liquid or subject physical damage, then of course, you are welcome to pop in for an assessment .
We utilise mostly AAA Graded Generic parts in terms of LCD’s , batteries and other components . Should we be in a position to source Apple Original Parts on an ad-hoc basis we will advise accordingly . In the case of Samsung and Huawei devices , we supply both Original and AAA Generic components . Note that our AAA Grade Generic parts are extremely cost effective and backed up by a 6 (six) month warranty period . We spend a great deal of our time meticulously sourcing parts as well as nurturing relationships with our suppliers, ensuring the final product to you meets a stringent high standard of functionality and sustainability .
Yes that is our speciality . We presently offer repair and support services to SME’s and Corporates in a variety of industry sectors . We are also extremely proud of our ongoing relationship with a National Corporate with over 950 staff, servicing and repairing mostly their laptops and smart phones . Furthermore we are also an accredited out-of-warranty repairer to large Western Cape Public Enterprise . We offer Insurance Assessments and Repairs to a host of insured clients . Please feel to contact our Account Manager to discuss the pain points with your business devices and how we can help you and your Teams stay connected and productive.
Yes we do and are reliant on you to bring over your devices for assessments and offers to purchase so we can continue with this circular economy and reduce our carbon footprint . Should you have an unwanted device laying in the bottom of your sock drawer , bring it in , let’s have a look and give it a new lease on life with a new owner ! Pop in-store to view our amazing range of accessories from screen protection to cables , to fast charging adaptors , power-banks ,wireless headsets and more !
Yes , we do, because we understand it’s the convenience and speed of service that you’re after . Our Collection , Repair and Deliver service is however limited to homes and businesses within the Atlantic Seaboard area . Its simple ; Call /WhatsApp us and we will take care of everything else!
Have More Questions?
Get in touch with us via the Contact Us Page, our team would be glad to answer any additional questions you may have.